How do I book my induction with the gym?
When you join you will be booked for an induction. You may also book in at any time to review your programme with a member of the gym team where you can discuss your goals or carry out health and fitness testing/measurements.

The rates are really good, what’s the catch?
There is no catch! PGFC is run by the Westway Development Trust, a charitable organisation set up to improve the lives of the residents of the Royal Borough of Kensington and Chelsea, and now provides facilities for people right across the South East with provisions such as Portobello Green Fitness Club.

What does 'no contract' mean?
You are not contractually tied to us for any specified period of time; you can cancel at any time unless you have opted to take out a lower rate contract membership.

Will the gym be staffed?
Yes, the gym is always staffed during opening hours.

Will I be issued with a membership card by the gym?
You will be issued with a membership card with a unique membership number on it that will enable you to gain access into the club. You must bring this card on every visit.

Will I be shown how to use the equipment?
Yes, we provide five 1:1 sessions in the first three months of your membership in which we help you identify your goals, work on devising an effective programme to achieve them and monitor your progress. These 1:1 sessions are just the beginning; our team on the gym floor are there to give advice or help you whenever you need it, so don’t be afraid to ask!

Are there changing facilities in the gym?
Yes, we provide showers, lockers and toilets and a steam room and sauna in both the men’s and women’s changing facilities.

Are the lockers free to use?
Yes, but you must bring your own padlock or you can purchase a padlock from reception. Lockers are only to be used for the duration of your training session. Permanent lockers are available for a monthly hire fee.

Does the facility include sauna, steam and pool?
PGFC has a steam room and sauna. Swimming is available at a number of clubs on the UK Fitness Network option.

Will personal training be available?
Yes, personal training is available at an additional cost either on a one-to-one or group basis. Don’t forget, you’ll get five free personal training sessions in the three months after joining PGFC. Click here to find out more.

Is the website secure?
Yes, the signup section of the website is secure and any details entered will be encrypted before being sent to the server.

What is the minimum age to join the gym?
13. Application forms submitted by anyone under 18 years old must be signed by a parent or guardian.